App Terms & Conditions
Dinetap is operated by Dinetap Holdings Pte. LTD. ("Dinetap", "we", "us" or "our"), a company registered in Singapore with an address at 11 Keng Cheow Street, #02-11 The Riverside Piazza, Singapore 059608. Dinetap is a dining discovery and restaurant engagement platform that helps users find restaurants, cafes, and dining spots based on location, preferences, popular hubs, ratings, menus, photos, and other restaurant information. The App allows users to explore restaurant details, discover updated menus and offers, and make more informed dining decisions before visiting a restaurant. The current version of Dinetap is limited to restaurant discovery and restaurant information. It does not enable users to place restaurant orders, make reservations, or complete payments through Dinetap. These Terms govern your access to and use of Dinetap. By creating an account, accessing the App, or using any feature, you agree to these Terms. If you do not agree, do not use the Services.
CONTENTS
1. About the Services
2. Eligibility and Accounts
3. Restaurant Information
4. Location and Device Permissions
5. Menus, Photos, Ratings and Offers
6. Third-Party Services and Links
7. Acceptable Use
8. Intellectual Property
9. Feedback and Communications
10. Privacy and Data Protection
11. App Stores
12. Service Availability and Changes
13. Suspension and Termination
14. Disclaimers
15. Limitation of Liability
16. Indemnity
17. Governing Law and Dispute Resolution
18. Changes to These Terms
19. General Terms
20. Contact Us
ABOUT THE SERVICES
Dinetap helps users discover restaurants, cafes and dining locations. Depending on availability, the Services may allow you to:
● find restaurants based on your location, selected area, cuisine, dietary preference, facility, popular hub and other filters;
● search for restaurants and receive relevant search suggestions;
● view restaurant profiles, menus, photos, opening hours, facilities, ratings, offers and other restaurant information; and
● use location-based features to identify restaurants and dining areas near you.
Dinetap provides a technology and information platform. Restaurants independently own, manage and operate their businesses. Dinetap does not prepare, sell or supply food, beverages or dining services and is not responsible for the performance of a restaurant.
ELIGIBILITY AND ACCOUNTS
You must have the legal capacity to agree to these Terms. If you are under the age of majority where you live, you may use the Services only with the permission and supervision of a parent or legal guardian.
You may need to create an account or sign in through a supported authentication provider. You agree to provide accurate and current information, keep your login details secure, and notify us promptly if you suspect unauthorised access to your account.
You are responsible for activity carried out through your account unless the activity resulted from a security failure for which Dinetap is legally responsible.
RESTAURANT INFORMATION
Restaurant information may be supplied by restaurants, public sources or third-party providers. This information may include restaurant names, descriptions, addresses, menus, prices, photos, facilities, dietary information, opening hours, ratings, offers and availability.
We aim to display useful and current information, but restaurant details can change at any time and may contain errors, omissions or delays.
You should confirm important or time-sensitive information directly with the restaurant before visiting. You should contact the restaurant directly to confirm matters such as:
● opening and closing hours;
● menu items, prices and availability;
● offer availability and conditions;
● allergens and dietary suitability;
● accessibility, facilities and seating arrangements; and
● any special requirements you may have.
LOCATION AND DEVICE PERMISSIONS
Some features work best when you allow the App to access your location, camera, notifications or other device functions. You can manage permissions through your device settings. If a permission is disabled, some features may not work or may provide less relevant results.
Distances, nearby results and map positions are estimates. Their accuracy may be affected by your device settings, network conditions, GPS availability and third-party map data.
MENUS, PHOTOS, RATINGS AND OFFERS
Menus, photos and other restaurant content are provided for general information and discovery. Items shown in the App may be unavailable, altered or differently presented at the restaurant. Prices may also change or differ between outlets.
Ratings and reviews displayed through Dinetap may come from third-party providers. They reflect the views or data of those providers and users, not Dinetap. We do not independently verify every rating or review.
Restaurant offers may be subject to separate conditions, including participating outlets, dates, times, availability, excluded items and other restrictions. The restaurant is responsible for honouring an offer that it has provided or approved, subject to the stated conditions.
THIRD-PARTY SERVICES AND LINKS
The Services may use or display content from map providers, rating providers, identity providers, restaurants and other third parties. The Services may also contain links to third-party websites or applications.
Third-party services are governed by their own terms and privacy policies. Dinetap does not control and is not responsible for a third-party service, website, application or content, including its availability, accuracy, security or conduct.
Displaying or linking to a restaurant or third-party service does not mean that Dinetap guarantees, recommends or endorses it.
ACCEPTABLE USE
You must use the Services lawfully and responsibly. You must not:
● use the Services for fraud, unlawful activity or to harm another person;
● access another person's account without permission or misrepresent your identity;
● interfere with the security, availability or operation of the Services;
● introduce malware, malicious code or harmful material;
● scrape, harvest, copy or systematically extract data except through an authorised interface or with our written permission;
● use automated systems to create accounts, manipulate search results or overload the Services;
● reverse engineer, decompile or attempt to obtain source code except where the law does not permit that restriction;
● infringe intellectual property, privacy or other legal rights; or
● use the Services or its data to create or support a competing database, directory or service without our written permission.
INTELLETCTUAL PROPERTY
Dinetap and its licensors own or license the App, software, design, databases, text, graphics, branding and other content created for the Services. Restaurant and third-party content remains owned by the relevant restaurant, provider or rights holder.
Subject to these Terms, we grant you a limited, personal, non-exclusive, non-transferable and revocable licence to access and use the Services for your own lawful, non-commercial use.
You may not copy, modify, distribute, sell, license, publicly display or commercially exploit any part of the Services unless permitted by law or authorised in writing by the relevant rights holder.
FEEDBACK AND COMMUNICATIONS
You may send us questions, suggestions or feedback. You retain any rights you already have in your feedback, but you grant Dinetap a worldwide, royalty-free, transferable and sub licensable licence to use, reproduce, adapt and incorporate that feedback into the Services without compensation or attribution.
This licence does not transfer ownership of your personal data. Please do not send confidential information unless we have agreed in writing to receive it as confidential.
PRIVACY AND DATA PROTECTION
Our collection, use, disclosure, storage and protection of personal data are described in the Dinetap Privacy Policy.
Please read the Privacy Policy together with these Terms.
Privacy Policy: https://dinetap.com/app/privacy
You may contact our Data Protection Officer at [email protected].
APP STORES
If you download the App through the Apple App Store, Google Play or another app store, that app store's terms also apply. The app store is not responsible for providing or supporting the Services except to the extent required by its own terms or applicable law.
The app store may be a third-party beneficiary of the mobile application licence granted under these Terms where its applicable terms require this.
SERVICE AVAILABILITY AND CHANGES
We may update, improve, suspend or discontinue features to maintain security, comply with law, support business changes or improve the user experience. We will use reasonable efforts to provide notice of material changes where appropriate.
The Services may occasionally be unavailable because of maintenance, network problems, third-party outages, security incidents or events outside our reasonable control. We do not guarantee uninterrupted or error-free availability
SUSPENSION AND TERMINATION
You may stop using the Services at any time. You may request account deletion through the available account settings or by contacting us, subject to legal, security, fraud-prevention and record-retention requirements.
We may restrict, suspend or terminate access where we reasonably believe that:
● you have materially or repeatedly breached these Terms;
● your account is involved in fraud, abuse, unauthorised access or unlawful activity;
● action is needed to protect users, restaurants, third parties or the Services;
● we are required to do so by law or a competent authority; or
● we discontinue the relevant Service.
Where reasonable and lawful, we will provide notice and an opportunity to address the issue. Sections that by their nature should continue after termination will remain effective, including provisions relating to intellectual property, liability, disputes and general terms.
DISCLAIMERS
To the maximum extent permitted by law, the Services are provided on an "as available" basis. Dinetap does not guarantee that restaurant information is complete, accurate or current, or that every restaurant, menu item, photo, rating, facility or offer will be available.
Restaurants are responsible for their food, beverages, service, hygiene, allergens, pricing, availability, premises and conduct. You should make your own dining decisions and communicate allergies, dietary restrictions, accessibility needs and other important requirements directly to the restaurant.
Nothing in these Terms excludes any warranty, condition, guarantee, remedy or liability that cannot legally be excluded or limited.
LIMITATION OF LIABILITY
To the maximum extent permitted by law, Dinetap will not be liable for indirect, incidental, special, punitive or consequential loss, or for loss of profit, revenue, business opportunity, goodwill or data, arising from or connected with the Services.
To the maximum extent permitted by law, Dinetap's total aggregate liability arising from or connected with the Services will not exceed S$100. These limitations do not apply to liability that cannot legally be excluded or limited, including liability for fraud or fraudulent misrepresentation, or death or personal injury caused by negligence where applicable.
INDEMNITY
To the extent permitted by law, you agree to indemnify Dinetap against third-party claims, losses and reasonable costs resulting from your unlawful use of the Services, your material breach of these Terms, or your infringement of another person's rights. This obligation does not apply to the extent a claim was caused by Dinetap's own breach, negligence or unlawful conduct
GOVERNING LAW AND DISPUTE RESOLUTION
These Terms are governed by the laws of Singapore, without regard to conflict-of-law principles.
17.1 Informal resolution
Before starting formal proceedings, either party should give written notice describing the dispute and allow at least 30 days for good-faith discussions, unless urgent relief is reasonably required.
17.2 Arbitration
Subject to section 17.3, a dispute that is not resolved informally will be finally resolved by arbitration administered by the Singapore International Arbitration Centre (SIAC) under the SIAC Rules in force when the arbitration begins. The seat of arbitration will be Singapore, the language will be English, and the tribunal will consist of one arbitrator unless the parties agree otherwise.
17.3 Consumer and urgent remedies
Nothing in this section prevents either party from seeking urgent interim or injunctive relief from a court of competent jurisdiction. Nothing prevents a consumer from using any court, tribunal, complaint procedure or statutory remedy that cannot lawfully be excluded.
CHANGES TO THESE TERMS
We may update these Terms to reflect changes to the Services, business practices, legal requirements or security needs. The updated Terms will show a new "Last updated" date.
For material changes, we will provide reasonable notice through the App, email or another appropriate method before the change takes effect, unless an earlier change is required for legal or security reasons. Your continued use after the effective date means you accept the updated Terms. If you do not accept them, you must stop using the Services.
GENERAL TERMS
These Terms, together with the Privacy Policy and any feature-specific terms, form the agreement between you and Dinetap regarding the Services.
If a provision is found unlawful or unenforceable, it will be enforced to the maximum extent permitted and the remaining provisions will continue in effect.
A failure to enforce a provision is not a waiver. You may not transfer your rights or obligations under these Terms without our written consent. We may transfer our rights or obligations as part of a merger, restructuring, sale of business or similar transaction, provided this does not reduce any legal rights that cannot be excluded.
These Terms do not create a partnership, joint venture, employment or agency relationship between you and Dinetap. Except where expressly stated, a person who is not a party to these Terms has no right to enforce them.
CONTACT US